Technology Support You Can Trust

Expert repairs and IT help tailored for Apple users in GTA.

Built for Apple users

Backed by 27 years of hands-on experience, including 15 years working within Apple Authorized Service Providers, itQNA delivers expert Mac and IT support grounded in real-world Apple environments. Certified knowledge, careful workmanship, and professional standards come built in.

A friendly technician holding a MacBook, working in a bright, modern office filled with Apple devices.
A friendly technician holding a MacBook, working in a bright, modern office filled with Apple devices.
Certified Experts
Personalized Care

At itQNA, no two setups—or problems—are treated the same. Every client’s needs, workflow, and comfort level with technology are different, and support should reflect that. We take the time to understand how you use your Mac, what matters most to you, and how much involvement you want in the process.

As a mobile service, we offer flexible repair options including onsite visits, drop-off appointments, and service-location repairs. This model helps reduce overhead, keeps pricing fair, and provides convenience without sacrificing quality or professionalism.

Instead of one-size-fits-all solutions, we provide clear explanations, honest recommendations, and support tailored to your situation. Whether you need a quick fix or ongoing care, you’ll receive thoughtful, respectful service—because IT is in our DNA, and so is listening.

Our Mission

itQNA provides professional Mac and IT support services for individuals and small businesses, with a strong focus on Apple computers and macOS environments. Our name reflects our approach—IT is in our DNA, and solving questions and problems is what we do best.

With hands-on experience as an Apple-certified technician, itQNA offers reliable diagnostics, Mac repairs, system optimization, and ongoing technical support tailored to real-world needs. Services include Mac hardware and battery diagnostics, macOS troubleshooting, data protection and security setup, upgrades, and general IT support for home offices and small teams.

Based in Ontario and serving Toronto, Mississauga, and the Greater Toronto Area, itQNA is built on clear communication, honest recommendations, and efficient solutions. Whether you need help with a single issue or long-term technical support, our goal is to keep your technology running smoothly, securely, and without unnecessary complexity.

itQNA provides professional Mac and IT support for individuals and small businesses, with a strong focus on Apple computers and macOS. IT is in our DNA, and solving problems is what we do best.

With Apple-certified experience, we offer reliable diagnostics, Mac repairs, system optimization, data protection, upgrades, and general IT support for home offices and small teams.

Based in Ontario and serving Toronto, Mississauga, and the GTA, we focus on clear communication, honest guidance, and efficient solutions—whether you need a quick fix or ongoing support.

At itQNA, no two setups—or problems—are treated the same. We take time to understand how you use your Mac and what matters most to you.

As a mobile service, we offer onsite repairs, drop-off options, and service-location appointments—keeping costs lower while maintaining convenience and quality.

Instead of one-size-fits-all answers, we give clear explanations and honest recommendations, tailored to your needs—because IT is in our DNA, and so is listening.

With 27 years of hands-on experience—including 15 years in Apple Authorized Service Providers—itQNA delivers expert support grounded in real-world Apple environments. Certified knowledge, careful workmanship, and professional standards come built in.

Our Services

Tailored Mac and IT support for home offices and small businesses.

Apple and Mac Hardware Repairs

Expert diagnostics and repairs handled by an Apple-certified technician.

System Tune-Up

Performance optimization to improve speed, stability, and overall efficiency.

Secure VPN setup for safe browsing and encrypted online activity.

File and Data Recovery
A sleek MacBook screen displaying a secure login interface with a padlock icon.A sleek MacBook screen displaying a secure login interface with a padlock icon.
silver and black hard disk drivesilver and black hard disk drive
person holding black iphone 5person holding black iphone 5
Online Privacy - VPN

Protect your data with security checks and backup solutions designed for Apple users.

red padlock on black computer keyboardred padlock on black computer keyboard
Data Security

Complete cleanup of infections to keep your computer secure and running smoothly.

black ip desk phone on black wooden tableblack ip desk phone on black wooden table
VoIP for Small Business

Clear, reliable phone solutions for small teams.

black network switch with cablesblack network switch with cables
Network Troubleshooting and Maintenance

Diagnosis and repair of network problems to ensure stable, reliable connectivity.

a close up of a printer on a tablea close up of a printer on a table
Printers Repairs

Troubleshooting and repair of printer errors, and hardware faults.

A group of sticks sticking out of a white squareA group of sticks sticking out of a white square
Wireless (WiFi) Installation and Optimization

Fast, secure WiFi setup with improved coverage and reduced dead zones.

a dell laptop computer with a red screena dell laptop computer with a red screen
Virus and Malware Removal

Protection of sensitive files, secure backups and best-practice safeguards.

A computer screen displays code on a desktop.A computer screen displays code on a desktop.
Malware or Scam Incident Analysis

Triage incidents, determine the cause, and ensure complete recovery.

A laptop computer sitting on top of a table
A laptop computer sitting on top of a table
Windows/PC Repairs

Reliable diagnostics and repairs to restore your system’s performance.

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